The IntentCX platform will dig through existing information, as well as real-time customer intent data, to power better customer service outcomes.

Setting up either is also incredibly simple: Take the modem/router device out of the box, place it near a window and plug it ...

The FCC wants to unlock all phones in the US within 60 days of activation, but AT&T and T-Mobile unsurprisingly object to the ...

Spectrum has introduced new perks to get more customers to bundle mobile and home internet together. Should you?

Have you ever wished you could get T-Mobile ... customers to secondary data priority or lower, MVNOs can provide nearly the same service at considerably lower costs. MVNOs have historically been known ...

Fastest 5G Prepaid Network: If you thought the above was fast, strap in - 'cause 5G is even faster. With median download ...

T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom ...

The major carrier pushes against the FCC's proposed policy, claiming it'll prevent them from offering payment in installments ...

If you Google the contact number for some budget airlines you’ll be disappointed and – with Wizz Air – you could even end up ...

T-Mobile wants to use OpenAI’s technology to make agents that are just AI chatbots communicating with the user. We’re not sure if customers will communicate with these chatbots over the phone ...

AST SpaceMobile is trying to build a broadband cellular network that works with existing cell phone technology. The company ...

I just got off phone with a guy named Andy (short for Andrew) from New Jersey! This guy was the absolute best customer ... Mobile. They were very quick to get my account set and transfer my ...