In today’s fast-paced, automated world, where generic solutions are often marketed as universally applicable and customer ...

Organizational success starts with being able to measure the right customer experience (CX) metrics. Identifying where and ...

Building brand trust creates loyal customers, inspires advocacy and drives lasting growth. By going beyond standard metrics, ...

It needed a way to track and evaluate the long-term success of these students once they graduate from high school and measure whether the programs are truly leading them into advanced manufacturing ...

A more comprehensive way to measure these broader impacts is through Social Return ... often defaulting to financial data ...

Santa Ana would have been the first city in California to allow non-U.S. citizens to vote in city council and mayoral races.

Ever since the 2018 transit referendum failed in spectacular fashion, there's been a debate among Nashville leaders about ...

Regardless of what the Trump administration does, the efficacy of ballot measures may be limited in states under Republican ...

For some voters it seemed raising property taxes for schools, when they’ve already been going up, was a deal breaker.

REDMOND, Ore. (KTVZ)-- The renewal bond measure before Redmond School District voters, including some in Jefferson County, ...

André Snellings explores if the Golden State Warriors' early-season resurgence is for real and lists five ways to bet on them ...

Election Day results narrowly favored the passage of Ballot Measure 2 on Tuesday night by 334 votes. Just over 51% (113,708) of people voted yes in early results, compared to ...